Privacy policy
PRIVACY POLICY
1. Our contact details
Name: Lejeune Régis
Address: rue des Mineurs 63, 4040 Herstal
ECB number: BE 0771 295 203
Email: hello@mrluciole.com
2. General
A European regulation was established and returned into force on May 25, 2018. This is the General Data Protection Regulations (the GDPR - EU 2016/679 of the European Parliament and the Council of April 27, 2016), which comes Strengthen the rules already in place concerning the collection and use of personal data by an organization.
Mr Luciole attaches great importance to your rights relating to the information that is specific to you. This policy aims to inform you of our practices concerning the collection, use and sharing of information that you have to provide us through our website (www.mrluciole.com) in accordance with this RGPD.
To better understand how your data is collected and used, we invite you to read this document.
3. The data collected
Using our website (www.mrluciole.com), you have to send us personal data. Personal data is defined as "any information relating to an identified or identifiable natural person".
3.1. The data collected, which you communicate to us, are generally as follows:
- First and last name
- Home phone number
- Phone number
- Address
3.2. Data collection via our website is likely to be done:
- when filling a contact form
- when subscribing to the site newsletter
- data collected via the use of cookies on our website (CFR our Cookie Policy);
The collection of personal data mentioned here translates an acquisition via the website but this collection can also be done when you contact us by phone or mail, whether for an information request or making an appointment.
4 Why Mr Luciole Collection of personal data?
To be able to contact you, send your order, more generally, inform you about our activities.
Under the General Data Protection Regulation (GDPR) and Belgian law of July 30, 2018 relating to the protection of natural persons with regard to personal data processing, the legal bases on which we are supporting for Processing this information is as follows:
(to choose)
- We are based on your consent for sending our advertising letter. Indeed, the company MR Luciole cannot collect personal data for this purpose, without your consent (unless you are already a customer). We make sure to ask you for this agreement when transmitting this information (newsletter subscription, etc.). Sending an email or subscription to our newsletter attest to your agreement for the use of this data.
- We have a contractual obligation;
- We have a legal obligation
- We have a legitimate interest in collecting your information and interacting with you (: to respond to your requests or improve our services, prevent abuse and fraud, control the regularity of our services, Exercise, defend and preserve our rights, for example during disputes, as well as constitute proof of a possible violation of our rights, manage and improve our relationships with you, permanently improve our website as well as our products/services, Unless these interests are supplanted by your interests or fundamental freedoms and rights requiring the protection of your personal data.)
In any event, we make sure to preserve a proportionate balance between our legitimate interest and respect for your privacy.
If the legal basis for our treatment is based on your consent, you have the right to withdraw it at any time.
MR Luciole is guaranteeing the protection of this personal information. Each information you send to us must be the subject of use that meets the practices relating to the GDPR. Personal data is used only by our company. We use subcontractors (including computer providers for the secure accommodation of your data) who are scrupulously selected. These subcontractors are notably subject to an obligation of confidentiality.
5. Your rights concerning your personal data
Under the GDPR and subject to our own rights and obligations, you have the following rights:
5.1. Right of information
By the present, the company MR Luciole undertakes to let you know what the data collected is, how and why it collects them.
5.2. Right of access and portability
You have the right to ask the company MR Luciole to know the information it has about you and send you a copy of these. Mr Luciole undertakes to provide you in a simple form these data.
5.3. Portability
You have the right to ask us that your data is returned to you in an easily transmitted format or, if the technology allows it, whether it is directly transmitted to another company.
5.4. Right of rectification and right to be forgotten
You can also request update your erroneous or obsolete information as well as the erasure of your personal data at any time. Please note that, according to information, the right to be forgotten does not replace the legal obligation to keep business documents (orders, invoices for example).
5.5. Right of restriction
You have the right to ask us to limit the processing of your personal data in certain circumstances.
5.6. Right of opposition
You also have the right to oppose the use of your personal data for direct marketing purposes or for any other purpose (customer notice, information note, etc.).
For any request for the exercise of a right or for any further information, you can contact Créapme by sending us an email with proof of identity at the following address: hello@mrluciole.com
We will then make every effort to do the necessary as soon as possible.
6. Complaint to the supervisory authority
You also have the right to submit a complaint to the data protection authority whose contact details are as follows:
Rue de la Presse, 35, 1000 Brussels
Tel: +32 (0) 2 274 48 00
E-mail: contact@apd-gba.be
7. Links to other websites and social networks
Our site can on certain occasions contain links to the websites of our partners or third -party companies. Please note that these websites have their own privacy policy and that we decline any responsibility for the use made by these sites of information collected when you click on these links.
8. Data retention period
We keep your data for the duration of our relationship and 10 years after the end of it. After this period, we will delete or anonymize your personal data.
9. Modification of our privacy policy
We may occasionally modify this privacy policy. When necessary, we will inform you. We advise you to regularly consult this page to learn about any changes or updates made to our privacy policy.
10. Contact
For any questions relating to this privacy policy or for any request relating to your personal data, you can contact us by:
- Mail at hello@mrluciole.com
- Mail to the following address: Mr Luciole -Rue des Mineurs 63, 4040 HERSTAL
11. What to do in the event of a dispute?
Long trials do not benefit anyone. In the event of a dispute between ourselves, we are committed to favoring dialogue and openness in search of an amicable solution. You can also contact the data protection authority.
12. Marketing SMS
We appreciate your privacy and the information you agree to share in relation to our SMS marketing service. We use this information to send you notifications by SMS (for your order, including abandoned payment reminders), marketing offers by SMS and transactional SMS, including examination requests from us. Activation data and consent for text messaging will not be shared with any third party, with the exception of messaging partners, with the aim of activating and operating our text messaging program.
Our website uses cookies to keep track of the items you have put in your basket, including when you have abandoned your payment. This information is used to determine when sending basket recall messages by SMS.